Executive Overview

Portfolio Accounts

1,000

56% avg renewal$845.9K total ARR

High Risk Accounts

333

33% of portfolioCritical + High risk

ARR at Risk

$275.0K

33% of ARRARR requiring proactive engagement

Renewals (Next 90 Days)

255

105 peak in December 2026Upcoming renewals

Renewal Risk Distribution

Accounts by model-predicted risk level

1,000

Accounts

  • Critical$25.4K313%
  • High$249.6K30230%
  • Medium$237.7K27427%
  • Low$333.1K39339%

Renewal Forecast

Actual monthly renewal counts from the prediction model

1000 total

Next 90 days

255

Peak month

December 2026

Peak renewals

105

Executive Renewal Summary

Renewal Intelligence v1.2

PulseIQ analyzed 1,000 customer accounts representing $845.9K in annual recurring revenue. The renewal prediction model identified 333 High and Critical renewal-risk accounts representing approximately $275.0K in ARR requiring proactive engagement. Renewal activity peaks in December 2026 with 105 scheduled renewals, indicating where Customer Success capacity should be prioritized.

333

High Risk Accounts

$275.0K

ARR At Risk

255

Renewals Next 90 Days

56%

Avg Renewal Prob.

Recommended Actions

  • Prioritize executive outreach for Critical accounts
  • Launch renewal plans for High-risk accounts renewing within 90 days
  • Schedule QBRs for Medium-risk accounts
  • Continue standard success management for Low-risk accounts
View Intelligence

Top Renewal Risks

Highest churn-weighted ARR exposure in the portfolio

Filter
CustomerARRRenewalRenewal Prob.RiskRecommended Action

PulseIQ Customer 3443

Manufacturing · SMB

$1.4KJul 21, 2027
19.8%
CriticalImmediate Executive Escalation

PulseIQ Customer 2323

SaaS · SMB

$1.4KDec 12, 2026
22.0%
HighSchedule Success Plan Review

PulseIQ Customer 4462

Manufacturing · SMB

$1.4KMar 8, 2027
21.8%
HighSchedule Success Plan Review

PulseIQ Customer 3352

Manufacturing · Mid-Market

$1.3KApr 24, 2027
16.4%
CriticalImmediate Executive Escalation

PulseIQ Customer 0600

Financial Services · Enterprise

$1.3KMar 17, 2027
16.2%
CriticalImmediate Executive Escalation

PulseIQ Customer 4009

Retail · Enterprise

$1.4KApr 25, 2027
24.5%
HighSchedule Success Plan Review

PulseIQ Customer 3062

Healthcare · Mid-Market

$1.4KMay 6, 2027
26.4%
HighSchedule Success Plan Review

PulseIQ Customer 4824

Retail · Mid-Market

$1.4KOct 20, 2026
24.2%
HighSchedule Success Plan Review

Showing 8 of 333 high risk accounts

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